Privacy Policy

Valley Connections AL

Effective Date: April 14, 2026

1. Introduction

Valley Connections AL (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and services.

2. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide, including:

• Name, phone number, email address

• Mailing address

• Information submitted through contact forms, referrals, or service inquiries

b. Service-Related Information

If you engage in our programs or services, we may collect additional information necessary for intake, scheduling, compliance, and service delivery.

c. Payment Information

For donations or service payments, financial information may be processed through secure third-party providers. We do not store full payment details.

d. Automatically Collected Data

We may collect basic website usage data such as IP address, browser type, and pages visited to improve user experience.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide services

• Coordinate programs such as supervised visitation, transportation, and adult day care

• Process donations and payments

• Communicate updates, reminders, or service-related information

• Maintain compliance with legal, regulatory, and agency requirements

4. Confidentiality and Sensitive Information

We take confidentiality seriously. Information related to services—especially those involving children, families, or court-related matters—is handled with strict care and shared only as required for service delivery or by law.

5. HIPAA and Health Information

Some services may involve health-related information. While Valley Connections AL is not a healthcare provider in all cases, any health information collected is handled in a manner consistent with applicable privacy and confidentiality standards.

For healthcare-related services provided through affiliated partners such as Onsite Safety Solutions, those services may be governed by separate HIPAA-compliant privacy practices.

6. Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary with:

• Authorized staff and service providers

• Partner organizations (e.g., Onsite Safety Solutions)

• Government agencies or courts when required

• Payment processors for transactions

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission is 100% secure.

8. Third-Party Services

Our website and operations may utilize third-party platforms such as:

• Electronic medical records systems

• Payment processors 

• Accounting software 

These providers maintain their own privacy and security policies.

9. Cookies and Website Tracking

We may use cookies or similar technologies to enhance your browsing experience and analyze website usage.

10. Your Rights and Choices

You may:

• Request access to or correction of your personal information

• Request that we limit or discontinue certain communications

• Contact us with questions about how your information is used

11. Children’s Privacy

We do not knowingly collect personal information from children through our website without appropriate consent. Any information related to minors is handled in accordance with applicable laws and service requirements.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Valley Connections AL
26760 Newby Road, Athens, Al 35613
256-385-8505
info@wearevcal.org